Q1111 Privacy Policy

Q1111 is a trusted online gaming platform in Bangladesh, and protecting your privacy is our top priority. This Privacy Policy explains how q1111 collects your personal data, why it is collected, where it is stored, and how it is kept secure.

By accessing or using our platform, you are deemed to have agreed to this Privacy Policy. Please read it carefully in its entirety. q1111 may update this policy at any time; any changes will be communicated via a notice on the platform.

When you register and use our services at q1111, we collect certain necessary information. This data is used to manage your account, ensure security, and deliver a better experience.

Personal Information (directly provided):

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current address and nationality
• National ID / Passport Number (for KYC verification)
• Payment method details (bKash, Nagad number, etc.)

Automatically collected information:

• IP address and device type
• Browser and operating system version
• Login time, session data, and gaming history
• Cookies and user preference data

Q1111 uses your data solely for the purposes stated in this Privacy Policy. Your information is never sold or transferred to any third party without your consent.

• To simplify account registration and management
• To verify transactions and prevent fraud
• To meet KYC and AML legal obligations
• To provide customer service and technical support
• To send notifications about promotional offers and bonuses
• To improve platform security and performance
• To operate responsible gaming programs

Q1111 employs the latest technology and practices to protect your personal data. Ensuring the complete security of your data is at the core of our Privacy Policy.

• 256-bit SSL/TLS encryption — all data is transmitted in encrypted form.
• Firewall and intrusion detection system — unauthorized access is blocked
• Two-Factor Authentication (2FA) — an extra layer of account security
• Regular security audits and penetration testing
• 24/7 data center monitoring and protection
• Restricted staff access — only authorized personnel can view your data.

Q1111 uses cookies and similar technologies to improve platform performance and personalize your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and security.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Helps improve the platform by analyzing user behavior.
• Marketing Cookies: Used to display relevant promotions.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.

Q1111 never sells your personal information to third parties. In certain circumstances, limited data sharing may occur:

• Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
• Legal Requirements: Information may be disclosed in accordance with a court order or government directive.
• AML/KYC Compliance: Information may be shared with regulatory authorities to comply with anti-money laundering laws.
• Technology Service Providers: Limited data is shared with approved partners for hosting and IT services.

Under q1111's Privacy Policy, you have full control over your own data. You may exercise the following rights at any time:

• Right to Access Your Data: You may request to know what personal data we have collected about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Where no legal obligation applies, you may request deletion of your data after account closure.
• Marketing Opt-Out: You can unsubscribe from promotional messages at any time.
• Data Portability: You may request a copy of your data in a structured format.
• Right to Restrict Processing: You can request to restrict the processing of your data under certain circumstances.

To exercise any of these rights, please contact our support team.

Q1111 does not retain your data beyond what is necessary. Retention periods vary by data type in accordance with our Privacy Policy:

• Account Information: For the duration the account is active, and at least 5 years after closure (as required by law).
• Transaction History: Retained for up to 7 years for legal and regulatory purposes.
• KYC Documents: Up to 5 years after account closure.
• Log Files: Automatically deleted after a maximum of 12 months.
• Marketing Information: Deleted immediately upon opt-out.

Q1111 strictly prohibits collecting data from or providing services to anyone under 18. Under our Privacy Policy:

• If anyone under the age of 18 registers, their account will be immediately closed.
• Date of birth and KYC documents are required at registration for age verification.
• Any data found to belong to a minor will be deleted immediately.
• Parents can contact our support team to report any suspicious accounts.

Q1111 may update this Privacy Policy from time to time. You will be notified of any changes through the following methods:

• A clear notice will be posted on the platform.
• Update notifications will be sent to your registered email.
• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified at least 30 days in advance.

Continued use of the platform after an update constitutes your acceptance of the revised policy.